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Terms & Conditions

We do our best to provide you with a crew most suited to the specific requirements of your job. In doing so, we need to give our crew reasonable notice of when they will be required to work, and there are real costs to our business when we have to make changes to crew lists once published.

We consider a crew list to be published 3 clear days out from a job, although in most cases it will have been published prior to that time. Changes or additions to crew requirements within that time incur the following additional charges:

  • Cancellation within 72 hours of commencement = 25% of minimum call rate per person
  • Cancellation or change after commencement of call = Full minimum call rate per person
  • Changes to list 72 - 24 hours from commencement = 25% of minimum call rate per person capped at $75.00
  • Changes to call or list within 24 hours of commencement = $75.00 flat fee per change